Christmas Hours : We are only closed 25th & 26th December and 1st & 2nd January - MERRY CHRISTMAS TO ALL OUR FURRY AND NOT SO FURRY CUSTOMERS!
Privacy Policy for Otago Petfoods Ltd
Last updated: 22 November 2023
At Otago Petfoods, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines the types of personal information we collect, how it is used, and the measures we take to ensure it is kept secure.
1. Collecting Personal Information
When you make a purchase from our online store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. We may also collect information about your device, browsing actions, and patterns when you interact with our website.
2. Sharing Personal Information
We will share your personal information with third parties only in the ways that are described in this privacy policy. Third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
3. Using Personal Information
The personal information we collect allows us to process your transactions and send you confirmations and receipts. It also helps us to improve our store and provide better service by understanding our customers' preferences, enabling customer support, and tailoring our marketing efforts according to your interests and interactions with our site.
4. Customers' Rights
As a customer, you have the right to access, correct, amend or delete any personal information we have about you. If you would like to exercise this right, please contact us using the contact information below.
5. Use of Cookies
We use cookies to maintain the continuity of your browsing sessions and remember your preferences, making your shopping experience more personal and less cumbersome. You have the option to disable cookies through your browser settings, although some features of the site may not function as intended without them.
6. Contact Information
If you have any questions or concerns regarding this privacy policy or your personal information, please contact us at:
Email: office@otagopetfoods.co.nz
Address: 12 McGlashan Street, Mosgiel, Otago, 9024
Phone: 0800 RAW4PETS